ruby88 Privacy Policy

When you register an account on ruby88, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for Filipino members. We may also collect information you voluntarily provide when contacting our support team or participating in promotions. All data collection is conducted in accordance with applicable Philippine data privacy regulations. We only collect information that is genuinely necessary for the purposes described in this policy.

The personal information collected by ruby88 is used primarily to create and manage your account, verify your identity, and process financial transactions securely. We use your contact details to send important account notifications, security alerts, and updates about changes to our platform or policies. With your consent, we may also send you information about promotions and offers available on the Promotion page. Your data helps us comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirements applicable in the Philippines. We analyse aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight. Any use of your data beyond what is described here will only occur with your explicit consent or as required by law.

ruby88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure partners — all of whom are bound by strict confidentiality agreements. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or gaming regulators in the Philippines when lawfully requested. If ruby88 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with third-party advertisers or analytics companies for targeted advertising. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy. You may request details of any third parties with whom your data has been shared by contacting us directly.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations in the Philippines. Financial transaction records may be kept for a longer period to satisfy legal, tax, and audit obligations. ruby88 implements industry-standard technical and organisational security measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server environments, access controls, and regular security reviews. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by law. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. We encourage all members to use strong, unique passwords and to enable any additional security features available on the platform.

As a member based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request the correction of any inaccurate or incomplete data, and we will act on such requests promptly. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal retention obligations. You may object to or request the restriction of certain types of data processing, including direct marketing communications. If you have provided consent for a specific use of your data, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us using the details provided on this page. We will respond to all data rights requests within a reasonable timeframe in accordance with applicable Philippine data privacy law.

ruby88 uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your browsing experience. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences. We also use analytical cookies to understand how members navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable privacy standards. By continuing to use the ruby88 platform, you acknowledge our use of cookies as described in this section.

ruby88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, the effective date shown at the top of this page will be updated accordingly. We encourage all members to review this page periodically to stay informed about how their personal data is being handled. Continued use of the platform after any updates have been published constitutes your acceptance of the revised policy. If you have questions about any changes or wish to understand how a specific update affects you, please reach out to us using the contact details below. Your trust is important to us, and we are committed to being transparent about how we manage your information. For further information about your rights or our data practices, you may also visit our FAQ page.